Navigating Conflict. Ensuring Continuity

Join us for an intensive one-day training course designed for security personnel seeking to enhance their conflict management skills. Drawing on the expertise of a seasoned police firearms commanders, this course provides practical insights into effective decision-making in high-pressure situations.

Course Highlights:

National Decision Model: Learn to apply this proven framework to assess situations, make informed choices, and manage conflicts effectively.

UK Law on Use of Force: Gain a comprehensive understanding of relevant legal principles governing the use of force and self-defence, ensuring you operate within the law.

Skill Development: Enhance your ability to de-escalate conflicts, communicate effectively, and apply appropriate force when necessary.

By the end of this course, you will be equipped with the knowledge and skills to manage conflicts confidently and lawfully, ensuring the safety of yourself and those around you. Join us to elevate your professional capabilities in conflict management and use of force

Empower your team with essential skills to manage and de-escalate conflicts effectively in a public-facing environment. Our one-day training course is tailored for non-security staff, providing practical strategies to handle challenging interactions with confidence and professionalism.

Course Highlights:

National Decision Model: Learn to apply this proven framework to assess situations, make informed choices, and manage conflicts effectively.

De-escalation Techniques: Learn proven techniques to calm tense situations, including active listening, the five step appeal, and effective communication strategies.

Legal Considerations: Gain insight into relevant laws and organisational policies related to conflict management, ensuring that your responses are both effective and compliant.

By the end of this course, participants will be equipped with the tools and techniques to effectively manage conflicts and foster a positive environment in their interactions with the public. Join us to enhance your team's capability in conflict management and de-escalation

Prepare your organisation for the unexpected with our comprehensive one-day Business Continuity Training course. Designed for professionals at all levels, this course equips participants with the knowledge and skills necessary to develop and implement effective business continuity plans.

Course Highlights:

Understanding Business Continuity: Gain insights into the principles of business continuity and its importance in safeguarding operations during disruptions.

Risk Assessment and Analysis: Learn to identify potential risks and assess their impact on your organisation, enabling you to prioritize continuity strategies effectively.

Developing a Business Continuity Plan: Discover the key components of an effective business continuity plan, including strategy formulation, resource allocation, and recovery processes.

Crisis Management and Communication: Explore best practices for managing crises and communicating effectively with stakeholders during emergencies.

Interactive Exercises: Participate in practical exercises that simulate real-world scenarios, allowing you to apply your learning and enhance your problem-solving skills.

By the end of this course, you will have a solid understanding of business continuity concepts and the tools to create a resilient framework for your organization. Join us to ensure that your business is prepared for any challenge it may face

With our extensive experience in conflict and security management we are able to work with you to produce courses tailored to your organisation's specific needs